AI-powered gym growth
Running a gym is hard.
Growing one
is harder.
Most independent gyms are losing leads they never even knew they had — enquiries unanswered overnight, trials that don’t show, members who quietly drift away. DigitalBiz fixes that.
DigitalBiz is an AI-powered customer engagement and retention platform for independent and mid-market gyms. It replaces static websites and manual follow-up with a done-for-you system that captures leads, books trials, reduces no-shows, and keeps members engaged long after they join.
From sales calls to $4M — using automated chat systems.
Brian Mark, founder of PT Domination, used DigitalBiz-powered automation to eliminate his reliance on 1:1 sales calls entirely — and scale to $4M in revenue through fully automated conversational funnels.
Replaced manual closing with a fully automated DM-based funnel. No sales team required.
The challenges before DigitalBiz
- Heavy reliance on time-consuming 1:1 sales calls
- Inconsistent lead conversion with no clear process
- Limited capacity to scale personalised conversations
- Founder-led closing was capping the business’s growth
How DigitalBiz solved it
- Instagram comments and DMs triggered instant chatbot conversations
- Bots qualified high-intent leads through structured conversational prompts
- Offers delivered directly inside the chat — no booking, no calls
- Automated follow-ups replaced all manual outreach entirely
- System continuously converted inbound social traffic into paying clients
“This case demonstrates how replacing traditional sales calls with automated chat-based systems can dramatically improve scalability, reduce founder dependency, and streamline customer acquisition in independent gyms, boutique studios, martial arts clubs, and local fitness operations.”
PT Domination Case StudyYour gym becomes a 24/7 conversion and retention engine.
Instead of acting like a static brochure, your website and social channels become an always-on system that works while you sleep.
Leads captured around the clock
Every enquiry from your website or social media gets an instant, intelligent response — day or night — so no opportunity slips through.
More enquiries become members
Automated follow-up guides prospects from first contact through trial booking, first visit, and paid membership — with far fewer no-shows along the way.
Members stay longer
Ongoing nudges, accountability check-ins, and wellbeing and nutrition support keep members engaged well beyond the honeymoon period.
Your team gets their time back
FAQs, booking admin, and follow-up sequences run automatically, so your staff focus on people, not paperwork.
Zero setup headaches
We build and manage the whole system for you. You don’t need to become a tech expert — you just need to show up.
One joined-up journey. Three connected pillars.
Most gyms sell services in isolation, with little connection between PT, classes, nutrition, and wellbeing. DigitalBiz connects all three into a single member journey — and the value is in that connection.
Physical health
Trials, classes, PT, booking support, reminders, and conversion follow-up. From first enquiry to active member.
Mental wellbeing
Recovery, motivation, stress support, and low-friction entry points for hesitant prospects who aren’t quite ready to commit.
Nutrition
Meal plans, nutrition guidance, coaching upsells, and habit-building engagement that keeps members invested in their progress.
Turn every piece of print into an instant conversation.
Every gym poster, flyer, business card, and piece of merchandise becomes a live entry point into your chatbot — the moment a prospect’s smartphone camera touches your QR code.
This is one of the biggest differentiators DigitalBiz offers. While your competitors rely on prospects remembering to look them up later, your offline media puts a chatbot into a prospect’s hand right there and then — at a fitness fair, on a street poster, in a leaflet through their door.
Gym floor & posters
Display QR codes at reception, on walls, and next to equipment to re-engage members already in your space.
Leaflets & flyers
Every door-drop or handout becomes an active lead capture tool — prospects scan and chat instantly.
Business cards
Hand someone your card; they scan it and enter your automated follow-up flow within seconds.
Merchandise & kit
Branded clothing and bags become walking adverts — with QR codes that connect strangers to your bot.
How it works
A prospect sees your QR code on any printed material or display.
They scan it with their smartphone — no app required, no friction.
They’re instantly connected to your chatbot on Messenger, WhatsApp, or your website.
The bot qualifies them, books a trial, and starts the follow-up journey — all automatically.
No “premium” upsells. Everything’s in from day one.
Unlike other platforms that charge extra for core features, every DigitalBiz client receives the full architectural suite.
The three-pillar system
Full physical, mental, and nutritional health conversation flows — all three, every plan.
SMART goal-setting
Automated accountability and milestone tracking for every member on your books.
Offline QR integration
QR codes for your gym floor, posters, leaflets, business cards, and merchandise — every piece of print becomes a live lead capture tool.
Real-time performance stats
24/7 access to live analytics so you can see exactly what the system is doing for your gym, at any time.
Monthly performance reports
Clear, regular reporting delivered to you each month — no chasing, no guesswork.
Done-for-you setup
We build and manage the entire system. No tech skills required on your side.
Try it free for 30 days. No upfront cost.
Start your free trial with zero financial risk. The setup fee only applies if you choose to subscribe — so you can see the system working for your gym before you commit to anything.
No setup fee during your 30-day free trial. The setup fee (£249–£599 depending on your plan) is only charged if you decide to continue after your free trial. If DigitalBiz isn’t right for your gym, you walk away having paid nothing.
Starter
£149/mo
after your free 30-day trial
£249 setup fee — only payable if you subscribe
For single-site independent gyms
Website + 1 social channel (e.g. WhatsApp)
- All 3 pillars + SMART goals
- Monthly performance report
- Real-time performance stats online
- Email support
- Offline QR integration
- CRM, AI, Mailing & other integrations
- SMS
Growth
£249/mo
after your free 30-day trial
£399 setup fee — only payable if you subscribe
For growing clubs seeking full engagement
Website + 3 social channels
- All 3 pillars + SMART goals
- Monthly performance report
- Real-time performance stats online
- Email support
- Strategy video calls on request
- Offline QR integration
- CRM, AI, Mailing & other integrations
- SMS
Scale
£399/mo
after your free 30-day trial
£599 setup fee — only payable if you subscribe
For multi-site or ambitious independents
Website + 5 social channels + SMS
- All 3 pillars + SMART goals
- Monthly performance report
- Real-time performance stats online
- Human-in-the-loop support
- Strategy video calls on request
- Offline QR integration
- CRM, AI, Mailing & other integrations
- SMS included
Important: mandatory third-party cost — ManyChat Pro
To operate the full omnichannel communication system — covering Messenger, Instagram, WhatsApp, TikTok, Telegram, your website, offline media, email, and SMS — all clients must subscribe independently to ManyChat Pro, billed directly by ManyChat at rates that scale with your active contact volume. WhatsApp and SMS usage fees are included within these estimates at conservative volumes.
Built for gyms. Not adapted for them.
DigitalBiz fills the gap between DIY chatbot tools and expensive enterprise platforms — with gym-specific automation at an SME-friendly price.
Book a free demoGym-specific from the ground up
Not a general-purpose chatbot tool. Every flow, every pathway, every follow-up sequence is built around how gyms actually acquire and retain members.
Holistic by design
Physical, mental, and nutritional engagement in one joined-up system — with cross-sell pathways built in. No other platform at this price point does all three.
Offline-to-online conversion
QR codes on your print media, signage, and merchandise turn every physical touchpoint into a live chatbot entry point — something most gym software completely ignores.
Done-for-you delivery
We build it. We manage it. You don’t need a marketing team or tech department to get enterprise-grade automation working in your gym.
Built for owners who want more, without more overhead.
DigitalBiz works best for independent or mid-market gym owners who want more leads, better conversion, and less admin — without hiring more staff. It’s particularly well-suited to owners who feel pressure from budget chains and want to differentiate through a level of service those chains simply can’t match.
Everything you need to know.
Is there really no upfront cost to get started?
Correct. Your 30-day trial is completely free. The setup fee (£249 on Starter, £399 on Growth, £599 on Scale) is only charged if you decide to continue after the trial. If it’s not right for your gym, you walk away having paid nothing.
How long does setup take?
We build and configure the entire system for you. Once you’re onboarded, setup is typically completed within 14 working days. You don’t need to do any technical work — we handle everything from conversation flow design to channel integration.
Do I need any tech experience?
None at all. DigitalBiz is a fully done-for-you service. We build the system and manage it. Performance stats online 24/7. Your only job is to run your gym.
What is ManyChat Pro and why do I need it?
ManyChat Pro powers omnichannel messaging across Messenger, Instagram, WhatsApp, TikTok, Telegram, your website, offline media, email, and SMS. It’s a separate subscription billed directly by ManyChat — estimated at £20–£263+/mo depending on your plan and contact volume. We’re upfront about this because it’s part of your total investment.
What social channels does each plan support?
Starter covers your website plus one social channel (e.g. WhatsApp). Growth adds up to three channels. Scale covers up to five channels plus SMS. All plans include offline QR code integration for your gym floor, flyers, and business cards. The omnichannel communications system covers Messenger, Instagram, WhatsApp, TikTok, Telegram, website, offline media, email, and SMS.
What performance data do I get?
You’ll have the real-time insights needed to scale your business and boost ROI:
Revenue & sales
Track every pound earned, from total revenue and average purchase value to specific conversions.
Engagement wins
See exactly where customers click or drop off with granular per-step analytics and A/B testing to find your winning messages.
Audience growth
Monitor your daily subscriber trends and reach to see how fast your community is expanding.
Does this work for martial arts clubs and boutique studios too?
Yes. DigitalBiz is built for independent and mid-market fitness operators of all kinds — gyms, boutique studios, martial arts clubs, and local fitness businesses. The conversation flows and member journeys are adaptable to your specific format and offer.
How do I get started?
Book a free 30-minute call so we can understand your gym and walk you through exactly how the system would work for you.
Let’s talk about your gym.
Drop us a message and we’ll get back to you quickly. Or book a call directly if you’d prefer to talk straight away.
Turn your gym into a 24/7 growth engine.
DigitalBiz transforms your gym from a place with equipment into a continuous member journey — one that works long before prospects walk in, and long after they join.